FAQ

How do I get there?

Our Hanover office is located at 23 South Main Street, Suite 2B, Hanover NH 03755.

We are located above The Works restaurant.

Where do I park?

Hanover Office:  Metered parking is offered in downtown Hanover and along side streets.  Meters tend to be 2-3 hours; however, there is a 10 hour lot on Maple Street.

Is your building wheel chair accessible?

Please let us know of your needs.  There is an elevator in the back of the building;  call us for details regarding accessible parking.

What are your hours?

We are open 8:00am-5:00pm on Monday to Thursday and 8:00am-4:00pm on Friday.  Some of our clinicians may be available alternative hours.  We close for major holidays and weekends.

How do I make an appointment?

Please call us at (603)277-9110 and one of our administrative staff members can help set up an appointment and answer any questions that you may have.  You can also reach us at info@hanoverpsychiatry.net

What happens at the first appointment?

Your first appointment will be a consultation. The clinician will gather background information about you, hear about symptoms you may be experiencing, and make treatment recommendations.  The consultation does not guarantee treatment at Hanover Psychiatry, but we will recommend other treatment options if we are not the best fit for you.

What is your confidentiality policy?

We consider confidentiality to be of utmost importance and will never share your personal information with anyone without your written permission unless legally obligated to do so to maintain your or someone else’s safety.

What should I bring with me?

Although we do not directly bill insurance companies, we can help you submit for out of network benefits.  If you would like our help with this, please bring your insurance card.  Please also bring any important documents that you would like us to review, such as past evaluation reports or legal documents.  Please bring the name and contact information for any individuals whom you would like us to be able to contact on your behalf.

How long is the first appointment?

Most initial psychology appointments are 1 hour long. Initial psychiatry appointments are typically 90 minutes for adult patients.  Child psychiatry consultations are typically 2-3 hours.

How do I pay for services?

We take cash, check or major credit cards.  Payment is expected at the time of service.